| No. | Term | Definition |
|---|---|---|
| 1. | Abs. | Absent from class or required activity. |
| 2. | Acct. | Account; record of financial transactions. |
| 3. | Admin. | Administration; management of an organization. |
| 4. | Alt. | Alternative option or choice. |
| 5. | App. | Application; software program or formal request. |
| 6. | Bcc | Blind carbon copy in email. |
| 7. | Bldg. | Building; a structure or facility. |
| 8. | BTW | By the way; casual side note. |
| 9. | Bus. hrs. | Business hours when an office is open. |
| 10. | C/O | Care of; mailed via another person. |
| 11. | Cal. | Calendar; schedule of dates and events. |
| 12. | Conf. | Conference; formal meeting. |
| 13. | Ctrl | Control key; keyboard shortcut modifier. |
| 14. | Cust. svc. | Customer service; help for users or clients. |
| 15. | Dept. | Department; division of an organization. |
| 16. | Disc. | Discount; reduced price. |
| 17. | Dist. | District; defined administrative area. |
| 18. | DIY | Do it yourself; self-made without professionals. |
| 19. | DM | Direct message; private online message. |
| 20. | Doc. | Document; written file or record. |
| 21. | EOD | End of day; by close of business. |
| 22. | ETA | Estimated time of arrival. |
| 23. | etc. | And other similar things. |
| 24. | EVP | Executive vice president; senior leadership role. |
| 25. | Ext. | Extension; additional phone number digits. |
| 26. | FAQ | Frequently asked questions; common help list. |
| 27. | Fwd | Forwarded message sent to another person. |
| 28. | FYI | For your information; informational note. |
| 29. | Gen. | General; not specific. |
| 30. | Gov. | Government; public administration. |
| 31. | GPA | Grade point average; overall academic score. |
| 32. | HQ | Headquarters; main office location. |
| 33. | HR | Human resources; hiring and employee support. |
| 34. | ID | Identification; proof of who you are. |
| 35. | IEP | Individualized Education Program; special education plan. |
| 36. | IM | Instant message; real-time text chat. |
| 37. | Inc. | Incorporated; registered company status. |
| 38. | Info. | Information; facts or details. |
| 39. | Int. | Internal; within an organization. |
| 40. | Inv. | Invoice; bill for goods or services. |
| 41. | IRS | Internal Revenue Service; U.S. tax agency. |
| 42. | IT | Information technology; computers and networks support. |
| 43. | JIC | Just in case; for precaution. |
| 44. | Jr. | Junior; younger person with same name. |
| 45. | K-12 | Kindergarten through 12th grade schooling. |
| 46. | km | Kilometer; distance unit. |
| 47. | KPI | Key performance indicator; measurable goal metric. |
| 48. | KYC | Know your customer; identity verification process. |
| 49. | LAN | Local area network; nearby connected computers. |
| 50. | LLC | Limited liability company; business structure. |
| 51. | Loc. | Location; place or site. |
| 52. | Ltd. | Limited; company with limited liability. |
| 53. | Mgr. | Manager; person who supervises. |
| 54. | Min. | Minute; time unit. |
| 55. | Msg. | Message; written communication. |
| 56. | Mtng. | Meeting; scheduled discussion. |
| 57. | N/A | Not applicable; does not apply. |
| 58. | NDA | Nondisclosure agreement; confidentiality contract. |
| 59. | Net | Network; connected system of devices. |
| 60. | No. | Number; numeric identifier. |
| 61. | Notif. | Notification; alert message. |
| 62. | O/T | Overtime; extra work hours. |
| 63. | OCR | Optical character recognition; text from images. |
| 64. | OD | Office of the director; director’s unit. |
| 65. | OKR | Objectives and key results; goal tracking method. |
| 66. | Org. | Organization; group with a purpose. |
| 67. | P.O. | Purchase order; official buying request. |
| 68. | P&L | Profit and loss; income statement. |
| 69. | Portable Document Format; shareable file type. | |
| 70. | Ph. | Phone; telephone contact. |
| 71. | PIN | Personal identification number; security code. |
| 72. | POC | Point of contact; main person to reach. |
| 73. | PP | Pages; page count abbreviation. |
| 74. | PR | Public relations; managing public communication. |
| 75. | Proc. | Procedure; official process steps. |
| 76. | Proj. | Project; planned work effort. |
| 77. | PTO | Paid time off; approved leave time. |
| 78. | Q&A | Questions and answers; information session. |
| 79. | QC | Quality control; checking standards. |
| 80. | Qty. | Quantity; amount or number. |
| 81. | Req. | Request or requirement; needed item. |
| 82. | Rev. | Revision; updated version. |
| 83. | RFP | Request for proposal; bid invitation. |
| 84. | ROI | Return on investment; value gained vs cost. |
| 85. | RSVP | Please respond; confirm attendance. |
| 86. | Sched. | Schedule; planned times and dates. |
| 87. | Sec. | Section; part of a document. |
| 88. | SOP | Standard operating procedure; official routine steps. |
| 89. | Sr. | Senior; older person or higher rank. |
| 90. | SSN | Social Security number; U.S. ID number. |
| 91. | Stats. | Statistics; numerical data summary. |
| 92. | TBA | To be announced; not decided yet. |
| 93. | TBD | To be determined; will decide later. |
| 94. | Temp. | Temporary; not permanent. |
| 95. | Thx | Thanks; quick gratitude message. |
| 96. | TOS | Terms of service; usage rules. |
| 97. | U.S. | United States; country abbreviation. |
| 98. | URL | Web address for a page. |
| 99. | USP | Unique selling proposition; key advantage. |
| 100. | UV | Ultraviolet; light beyond visible spectrum. |


