Complete the 12 sentences below. Choose the best answer for each one.
1............... , welcome to the hotel.
Wrong!
Use "Good morning" when you greet someone early in the day.
2May I see ............... passport, please?
Wrong!
Use "your" before a noun to show possession: your passport.
3I would like to ............... in, please.
Wrong!
After 'would like to', use the base verb "check".
4Do you have ............... reservation?
Wrong!
Use "a" before the consonant sound in 'reservation'.
5The booking is ............... the name Lee.
Wrong!
At reception, say a booking is "under" a name.
6............... is your key card.
Wrong!
Use "This" with one nearby thing, such as one key card.
7Your room is ............... the third floor.
Wrong!
Use "on" with a hotel floor: on the third floor.
8............... you spell your surname, please?
Wrong!
Use "could" to make a polite request with a base verb.
9How ............... bags do you have?
Wrong!
Use "many" with plural count nouns like bags.
10Check-in starts ............... 2 p.m.
Wrong!
Use "at" with a clock time: at 2 p.m.
11Please write ............... email address here.
Wrong!
Use "your" before a noun phrase to show possession: your email address.
12Your ............... number is 204.
Wrong!
Use "room" because 204 is the number of the hotel room.
Done.
Score: 0/12
Answers
- Good morning , welcome to the hotel.
- May I see your passport, please?
- I would like to check in, please.
- Do you have a reservation?
- The booking is under the name Lee.
- This is your key card.
- Your room is on the third floor.
- could you spell your surname, please?
- How many bags do you have?
- Check-in starts at 2 p.m.
- Please write your email address here.
- Your room number is 204.
