Complete the 12 sentences below. Choose the best answer for each one.
1In a formal email to your new teacher, write: ............... Ms Green,
Wrong!
Use "Dear" for a polite formal email to a named person.
2In an email to your friend, start with: ............... Sam,
Wrong!
Use "Hi" for a friendly informal email to a friend.
3You do not know the person’s name, so your email begins: ...............,
Wrong!
Use "Hello" when you do not know the person’s name.
4For a formal email to a company, you can write: ...............,
Wrong!
Use "Dear Sir or Madam" as a formal opening when you do not know the name.
5You are writing to one man, so the greeting is: ...............,
Wrong!
Use "Dear Mr Brown" when you are writing to one man.
6Your email is to Anna and Tom, so you start: ...............,
Wrong!
Use "Hi Anna and Tom" when the email is to both people.
7This is your first email to the school; I ............... your English course.
Wrong!
Use "am writing to ask about" to say the reason for a first email.
8In a reply, you can begin: ............... your email.
Wrong!
Say "Thank you for" before the thing you received.
9In a friendly email, write: I hope ............... well.
Wrong!
In this opening, say "you are" before an adjective like well.
10You answer after three days and write: ............... my late reply.
Wrong!
Use "Sorry for" before the reason or thing you are sorry about.
11After the greeting, say the reason: ............... the meeting on Friday.
Wrong!
Use "I am writing about" to introduce the subject of your email.
12In a polite email request, write: ............... send me the form?
Wrong!
Use "Could you please" to make a polite request.
Answers
- In a formal email to your new teacher, write: Dear Ms Green,
- In an email to your friend, start with: Hi Sam,
- You do not know the person’s name, so your email begins: Hello,
- For a formal email to a company, you can write: Dear Sir or Madam,
- You are writing to one man, so the greeting is: Dear Mr Brown,
- Your email is to Anna and Tom, so you start: Hi Anna and Tom,
- This is your first email to the school; I am writing to ask about your English course.
- In a reply, you can begin: Thank you for your email.
- In a friendly email, write: I hope you are well.
- You answer after three days and write: Sorry for my late reply.
- After the greeting, say the reason: I am writing about the meeting on Friday.
- In a polite email request, write: Could you please send me the form?

