| No. | Term | Definition |
|---|---|---|
| 1. | Account | Customer relationship or record. |
| 2. | Account holder | Person owning an account. |
| 3. | Acquirer | One who obtains goods or services. |
| 4. | Addressee | Person addressed in communication. |
| 5. | Advisee | Person receiving professional advice. |
| 6. | Affiliate | Associated party in a relationship. |
| 7. | Applicant | Person requesting consideration or service. |
| 8. | Assisted party | Person receiving help or support. |
| 9. | Attendee | Person present at an event. |
| 10. | Audience member | Person watching or listening. |
| 11. | Backer | Supporter providing funds or help. |
| 12. | Beneficiary | Person who receives benefits. |
| 13. | Buyer | Person who purchases goods. |
| 14. | Caller | Person who contacts by phone. |
| 15. | Case | Individual matter being handled. |
| 16. | Complainant | Person lodging a complaint. |
| 17. | Consumer | End user of goods or services. |
| 18. | Contact | Person to communicate with. |
| 19. | Contracting party | Party bound by a contract. |
| 20. | Correspondent | Person exchanging messages. |
| 21. | Counselee | Person receiving counseling. |
| 22. | Customer | Person who buys from a business. |
| 23. | Customer of record | Officially registered customer. |
| 24. | Deal partner | Party involved in a deal. |
| 25. | Debtor | Person who owes money. |
| 26. | Delegate | Representative acting for another. |
| 27. | Depositor | Person placing funds on deposit. |
| 28. | End user | Ultimate user of a product. |
| 29. | Enrollee | Person enrolled in a program. |
| 30. | Entity served | Organization receiving services. |
| 31. | Escortee | Person being escorted. |
| 32. | Exam taker | Person taking an exam. |
| 33. | Family | Household served by an agency. |
| 34. | Fan | Enthusiastic supporter or follower. |
| 35. | Guest | Person hosted or accommodated. |
| 36. | Hire | Person hired for services. |
| 37. | Hospital patient | Person receiving hospital care. |
| 38. | Hot lead | Highly interested prospective buyer. |
| 39. | Inbound prospect | Prospect who initiated contact. |
| 40. | Insured | Person covered by insurance. |
| 41. | Interested party | Person with a stake in outcome. |
| 42. | Invitee | Person invited to attend. |
| 43. | Job seeker | Person seeking employment. |
| 44. | Key account | High-value customer account. |
| 45. | Lead | Potential customer contact. |
| 46. | Lessee | Person renting under a lease. |
| 47. | Licensee | Person granted a license. |
| 48. | Line-of-business user | Business user of a system. |
| 49. | Loan applicant | Person applying for a loan. |
| 50. | Loan customer | Person receiving a loan product. |
| 51. | Mailing list member | Person on a mailing list. |
| 52. | Member | Person belonging to a group. |
| 53. | Mortgage borrower | Person borrowing for a mortgage. |
| 54. | New account | Recently opened customer account. |
| 55. | New patient | First-time patient in a practice. |
| 56. | Occupant | Person residing in a property. |
| 57. | Orderer | Person placing an order. |
| 58. | Organization served | Organization receiving assistance. |
| 59. | Participant | Person taking part in something. |
| 60. | Partner | Collaborating business party. |
| 61. | Patron | Regular customer or supporter. |
| 62. | Payee | Person to whom payment is made. |
| 63. | Payer | Person who pays for services. |
| 64. | Policyholder | Person holding an insurance policy. |
| 65. | Potential customer | Person who may buy. |
| 66. | Practitioner’s patient | Person under a practitioner’s care. |
| 67. | Principal | Person represented by an agent. |
| 68. | Prospect | Potential buyer or customer. |
| 69. | Purchaser | Person who buys something. |
| 70. | Recipient | Person who receives something. |
| 71. | Registrant | Person who registers for something. |
| 72. | Renter | Person renting property or goods. |
| 73. | Requestor | Person making a request. |
| 74. | Resident | Person living in a place. |
| 75. | Retainer account | Account paying in advance. |
| 76. | Service user | Person using a service. |
| 77. | Shopper | Person browsing or buying goods. |
| 78. | Signer | Person who signs an agreement. |
| 79. | Stakeholder | Person affected by an outcome. |
| 80. | Subscriber | Person paying for ongoing access. |
| 81. | Supporter | Person giving support. |
| 82. | Tenant | Person renting a property. |
| 83. | Ticket holder | Person holding an event ticket. |
| 84. | Trade customer | Business customer in a trade. |
| 85. | Transferee | Person receiving a transfer. |
| 86. | Trial user | Person using a trial version. |
| 87. | Trust beneficiary | Person benefiting from a trust. |
| 88. | Trustor | Person creating a trust. |
| 89. | User | Person who uses a product. |
| 90. | VIP guest | Very important guest or customer. |
| 91. | Visitor | Person visiting a place or site. |
| 92. | Voter | Person casting a vote. |
| 93. | Warranty claimant | Person making a warranty claim. |
| 94. | Web user | Person using a website. |
| 95. | Wholesale buyer | Buyer purchasing in bulk. |
| 96. | Workshop participant | Person attending a workshop. |
| 97. | Worshipper | Person attending religious services. |
| 98. | X-ray patient | Person receiving X-ray imaging. |
| 99. | Yearly subscriber | Subscriber billed annually. |
| 100. | Youth participant | Young person in a program. |

