Complete the 12 sentences below. Choose the best answer for each one.
1This notice is to inform you that we ............... all visitors to sign in at reception.
Wrong!
In a formal notice, "require" fits better than the more everyday alternative.
2Hey Mia, can we ............... lunch until Friday? I’ve got too much on today.
Wrong!
In a casual message to a friend, "put off" sounds more natural than the formal alternative.
3Dear Ms Patel, please find my application attached; ............... , Daniel Reed.
Wrong!
A formal letter that begins with a named recipient normally closes with "Yours sincerely".
4I would appreciate your ............... with updating the billing address on our account.
Wrong!
In a formal customer-service request, "assistance" is the appropriate register.
5In a polite email to her manager, Lena wrote, “............... review the attached figures before noon?”
Wrong!
In a polite email to a manager, "Could you please" is the more appropriate formal request.
6In its public statement, the company said, “We ............... the delay and are reviewing our procedures.”
Wrong!
A public statement from a company normally uses the formal phrase "apologise for".
7It was great to see you on Saturday. ............... , I left your book in the café, so I’ll drop it off tomorrow.
Wrong!
In a relaxed chatty update, "Anyway" fits the informal shift to a new point.
8We have ............... your signed contract and will process it within five working days.
Wrong!
In a formal acknowledgement email, "received" is the suitable verb.
9According to the policy document, personal phone calls during client meetings are not ............... .
Wrong!
In a policy document, "acceptable" fits the formal standard-setting register.
10Bring the ............... if you like; there’ll be games in the garden during the barbecue.
Wrong!
A relaxed barbecue invitation naturally uses "kids".
11The chair announced that the hearing would ............... at 10:00 a.m. sharp.
Wrong!
In formal meeting minutes, "commence" matches the official register.
12The report notes that several residents ............... the proposed parking restrictions.
Wrong!
In a formal report, "raise concerns about" is appropriate and professional.
Done.
Score: 0/12
Answers
- This notice is to inform you that we require all visitors to sign in at reception.
- Hey Mia, can we put off lunch until Friday? I’ve got too much on today.
- Dear Ms Patel, please find my application attached; Yours sincerely , Daniel Reed.
- I would appreciate your assistance with updating the billing address on our account.
- In a polite email to her manager, Lena wrote, “Could you please review the attached figures before noon?”
- In its public statement, the company said, “We apologise for the delay and are reviewing our procedures.”
- It was great to see you on Saturday. Anyway , I left your book in the café, so I’ll drop it off tomorrow.
- We have received your signed contract and will process it within five working days.
- According to the policy document, personal phone calls during client meetings are not acceptable.
- Bring the kids if you like; there’ll be games in the garden during the barbecue.
- The chair announced that the hearing would commence at 10:00 a.m. sharp.
- The report notes that several residents raise concerns about the proposed parking restrictions.

