Complete the 12 sentences below. Choose the best answer for each one.
1If the screen freezes again, you should ............... the problem to IT before you restart the computer.
Wrong!
Use "report" when you formally tell someone about a technical problem so it can be fixed.
2Please tell the help desk what error message appears ............... the screen.
Wrong!
Use "on" for something that appears on a screen.
3When you cannot log in, open ............... ticket and include your username.
Wrong!
Use "a" before the singular count noun ticket.
4My laptop has ............... every few minutes since this morning.
Wrong!
Use "been restarting" with has and since to describe a repeated problem continuing from the past to now; "has restarting" is not a possible verb form.
5The app is ............... when I press Save, so I cannot finish the form.
Wrong!
Use "slow" to describe a device or app that does not respond quickly.
6Before you close the error box, take a ............... and attach it to your message.
Wrong!
Use "screenshot" in the phrase take a screenshot when you save an image of the screen.
7I can't ............... to the Wi-Fi in the meeting room.
Wrong!
After can't, use the base verb "connect".
8The video call keeps ............... whenever I share my screen.
Wrong!
After keeps, use the -ing form "crashing" to describe a repeated problem.
9The system is ............... my password even though I typed it carefully five times.
Wrong!
Use "rejecting" when a system does not accept a password or code.
10There is a problem ............... the printer in Room 204.
Wrong!
Use "with" after problem when you name the thing that is not working.
11The website went down ............... 9:30, just before the online test started.
Wrong!
Use "at" with a clock time such as 9:30.
12My cloud drive has ............... out of space, so I cannot upload the file.
Wrong!
Use "run" in the phrase has run out of space.
Exercise complete
0 out of 12
correct answers
Answers
- If the screen freezes again, you should report the problem to IT before you restart the computer.
- Please tell the help desk what error message appears on the screen.
- When you cannot log in, open a ticket and include your username.
- My laptop has been restarting every few minutes since this morning.
- The app is slow when I press Save, so I cannot finish the form.
- Before you close the error box, take a screenshot and attach it to your message.
- I can’t connect to the Wi-Fi in the meeting room.
- The video call keeps crashing whenever I share my screen.
- The system is rejecting my password even though I typed it carefully five times.
- There is a problem with the printer in Room 204.
- The website went down at 9:30, just before the online test started.
- My cloud drive has run out of space, so I cannot upload the file.