| No. | Item | Definition |
|---|---|---|
| 1. | adopter | person adopting an animal |
| 2. | adoption | taking an animal home permanently |
| 3. | affectionate | showing fondness |
| 4. | aggressive | ready to attack or threaten |
| 5. | altered | already spayed or neutered |
| 6. | anxious | nervous and uneasy |
| 7. | appointment | scheduled visit time |
| 8. | assessment | evaluation of health or behavior |
| 9. | bandage | protective wrap for an injury |
| 10. | bark | dog vocal sound |
| 11. | bedding | blankets or pads for resting |
| 12. | behavior | how an animal acts |
| 13. | blanket | soft covering for warmth |
| 14. | bonded | closely attached to another animal |
| 15. | calm | relaxed and settled |
| 16. | capacity | maximum number that can be housed |
| 17. | check-in | arrival registration |
| 18. | cleaning | removing dirt and waste |
| 19. | collar | neck band for identification |
| 20. | crate | portable animal enclosure |
| 21. | dehydration | dangerous lack of body fluids |
| 22. | diarrhea | loose frequent stool |
| 23. | distemper | serious viral disease in animals |
| 24. | donation | gift of money or supplies |
| 25. | dosage | amount of medicine given |
| 26. | enrichment | activities that reduce boredom |
| 27. | euthanasia | humane ending of life |
| 28. | exam | health check by a veterinarian |
| 29. | exercise | physical activity for health |
| 30. | fearful | easily scared |
| 31. | feeding | giving food |
| 32. | feral | unsocialized to people |
| 33. | flea | tiny biting parasite |
| 34. | foster | temporary home care |
| 35. | fractious | likely to resist handling |
| 36. | friendly | pleasant toward people or animals |
| 37. | gate | barrier controlling access |
| 38. | grooming | cleaning and brushing an animal |
| 39. | growl | low warning sound |
| 40. | handler | person managing an animal |
| 41. | harness | body strap for safer walking |
| 42. | heartworm | parasite spread by mosquitoes |
| 43. | hideaway | covered place to feel safe |
| 44. | hold | required waiting period |
| 45. | housebroken | trained to eliminate appropriately |
| 46. | ID tag | tag with contact information |
| 47. | intact | not spayed or neutered |
| 48. | intake | admission of a new animal |
| 49. | isolation | separation from others |
| 50. | kennel | enclosed housing for dogs |
| 51. | laundry | washing bedding and towels |
| 52. | leash | strap for controlling a dog |
| 53. | litter | material for cat waste |
| 54. | litterbox | box for cat elimination |
| 55. | mange | skin disease from mites |
| 56. | medication | medicine used for treatment |
| 57. | meet-and-greet | introductory visit with adopters |
| 58. | microchip | tiny ID chip under skin |
| 59. | muzzle | device covering the mouth |
| 60. | neuter | sterilize a male animal |
| 61. | notes | written care information |
| 62. | orientation | introductory training session |
| 63. | overcrowding | too many animals in one space |
| 64. | paperwork | required forms and records |
| 65. | parvo | serious canine viral disease |
| 66. | perch | raised resting spot |
| 67. | playful | liking games and fun |
| 68. | playgroup | supervised group play session |
| 69. | protocol | standard procedure to follow |
| 70. | quarantine | isolation to prevent spread |
| 71. | reactive | overresponding to triggers |
| 72. | reclaim | owner takes back lost pet |
| 73. | recovery | healing after illness or surgery |
| 74. | rehome | place with a new owner |
| 75. | rescue | saving an animal from danger |
| 76. | return | bring back to shelter |
| 77. | ringworm | contagious fungal skin infection |
| 78. | sanitation | keeping conditions hygienic |
| 79. | shy | timid and reserved |
| 80. | socialization | getting used to people and animals |
| 81. | spay | sterilize a female animal |
| 82. | stray | animal without an apparent owner |
| 83. | stressed | under strain or pressure |
| 84. | surrender | giving up an owned animal |
| 85. | syringe | device for giving liquid medicine |
| 86. | temperament | usual emotional nature |
| 87. | tick | blood-feeding external parasite |
| 88. | transfer | moving to another organization |
| 89. | transport | moving animals between places |
| 90. | treats | small reward foods |
| 91. | triage | sorting by urgency |
| 92. | URI | upper respiratory infection |
| 93. | vaccination | shot that prevents disease |
| 94. | veterinarian | animal doctor |
| 95. | volunteer | unpaid helper |
| 96. | vomiting | throwing up |
| 97. | waiver | signed release of responsibility |
| 98. | walk | exercise outing on leash |
| 99. | wound | injury to body tissue |
| 100. | yard | outdoor exercise area |