| No. | Item | Definition |
|---|---|---|
| 1. | accessible | easy to reach or use |
| 2. | accommodating | willing to meet needs |
| 3. | accredited | officially approved by authorities |
| 4. | accurate | correct and exact |
| 5. | advanced | highly developed or modern |
| 6. | airy | light and spacious |
| 7. | attentive | carefully noticing patient needs |
| 8. | available | ready for use or service |
| 9. | barrier-free | without physical access obstacles |
| 10. | bright | full of light |
| 11. | calm | peaceful and not stressful |
| 12. | clean | free from dirt or germs |
| 13. | comfortable | physically or mentally at ease |
| 14. | compassionate | showing care for suffering |
| 15. | competent | able to do well |
| 16. | comprehensive | covering many patient needs |
| 17. | convenient | easy and useful for patients |
| 18. | coordinated | organized to work together |
| 19. | dedicated | strongly committed to work |
| 20. | diagnostic | used to identify illness |
| 21. | digital | using electronic systems |
| 22. | discreet | careful to avoid embarrassment |
| 23. | efficient | working quickly and well |
| 24. | elder-friendly | easy for older adults |
| 25. | empathetic | showing understanding of feelings |
| 26. | equipped | supplied with needed tools |
| 27. | established | long existing and respected |
| 28. | ethical | following moral standards |
| 29. | evidence-based | guided by research evidence |
| 30. | experienced | having practical knowledge |
| 31. | family-friendly | suitable for families and children |
| 32. | flexible | able to adapt easily |
| 33. | friendly | kind and pleasant |
| 34. | full-service | offering many medical services |
| 35. | functional | designed for practical use |
| 36. | gentle | soft and not harsh |
| 37. | healing | promoting recovery and wellness |
| 38. | high-tech | using advanced technology |
| 39. | holistic | considering the whole person |
| 40. | honest | truthful and fair |
| 41. | hygienic | promoting cleanliness and health |
| 42. | inclusive | welcoming all kinds of people |
| 43. | integrated | combining services into one system |
| 44. | inviting | attractive and welcoming |
| 45. | kind | showing goodwill and care |
| 46. | knowledgeable | well informed and competent |
| 47. | licensed | officially permitted to operate |
| 48. | modern | up to date in style |
| 49. | multidisciplinary | involving several medical specialties |
| 50. | navigable | easy to move through |
| 51. | neat | tidy and orderly |
| 52. | open | ready to receive patients |
| 53. | orderly | tidy and well managed |
| 54. | organized | arranged in a neat order |
| 55. | outpatient | for patients not admitted |
| 56. | paperless | using few physical documents |
| 57. | patient-centered | focused on patient needs |
| 58. | pleasant | nice and agreeable |
| 59. | preventive | aimed at stopping illness |
| 60. | primary-care | providing general medical care |
| 61. | proactive | acting before problems worsen |
| 62. | professional | showing skill and proper standards |
| 63. | prompt | done without delay |
| 64. | qualified | properly trained and certified |
| 65. | quiet | making little noise |
| 66. | reassuring | making people feel less worried |
| 67. | rehabilitative | helping recovery of function |
| 68. | reliable | dependable and trustworthy |
| 69. | reputable | having a good reputation |
| 70. | resourceful | good at solving problems |
| 71. | respectful | showing politeness and regard |
| 72. | responsive | reacting quickly and appropriately |
| 73. | restful | promoting relaxation and calm |
| 74. | safe | unlikely to cause harm |
| 75. | sanitary | hygienic and healthfully clean |
| 76. | skilled | having ability and training |
| 77. | spacious | having plenty of room |
| 78. | specialized | focused on a particular area |
| 79. | sterile | completely free of living germs |
| 80. | streamlined | made simple and efficient |
| 81. | supportive | giving help and encouragement |
| 82. | therapeutic | helpful in treatment or healing |
| 83. | thorough | done with great care |
| 84. | tranquil | peaceful and quiet |
| 85. | transparent | open and easy to understand |
| 86. | trustworthy | deserving trust and confidence |
| 87. | uncluttered | not crowded with things |
| 88. | up-to-date | modern and current |
| 89. | urgent-care | for immediate minor treatment |
| 90. | user-friendly | easy for people to use |
| 91. | ventilated | supplied with fresh air |
| 92. | vigilant | carefully watchful |
| 93. | walk-in | accepting patients without appointments |
| 94. | warm | friendly and comforting |
| 95. | welcoming | friendly and inviting |
| 96. | well-equipped | having good facilities and tools |
| 97. | well-kept | maintained in good condition |
| 98. | well-run | managed effectively and smoothly |
| 99. | wellness-oriented | focused on overall well-being |
| 100. | wheelchair-accessible | usable by wheelchair users |
