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100 Words Every Emergency Call Taker Should Know

August 3, 2026

100 Words Every Emergency Call Taker Should Know

No. Item Definition
1. abduction taking someone away by force
2. address location details for responders
3. AED device that shocks the heart
4. ambulance vehicle for medical emergencies
5. anaphylaxis severe life-threatening allergy reaction
6. apartment set of rooms in building
7. assault violent physical attack
8. asthma condition causing breathing difficulty
9. basement lowest level below ground
10. bleeding losing blood from the body
11. breathing taking air into the lungs
12. burglary illegal entry to steal
13. burn injury caused by heat or chemicals
14. caller person making the call
15. cardiac arrest heart suddenly stops beating
16. chest pain pain in the chest area
17. choking airway blocked by object or food
18. confused unable to think clearly
19. conscious awake and aware
20. CPR chest compressions and rescue breaths
21. critical extremely serious or dangerous
22. danger risk of serious harm
23. dispatch send emergency responders
24. dizzy feeling unsteady or lightheaded
25. downstairs on a lower floor
26. driver person operating a vehicle
27. earthquake sudden shaking of the ground
28. elderly old in age
29. electrocution injury or death by electricity
30. emergency serious urgent situation
31. epinephrine medicine for severe allergy
32. evacuate leave a dangerous place
33. explosion violent bursting with force
34. female woman or girl sex
35. fentanyl very powerful synthetic opioid
36. fever high body temperature
37. fire uncontrolled burning
38. flooding overflow of water onto land
39. fracture broken bone
40. gas leak uncontrolled escape of gas
41. gunshot injury from a fired bullet
42. hazmat dangerous chemical materials
43. heart attack blocked blood flow to heart
44. heroin illegal opioid drug
45. homicidal wanting to kill others
46. hostage person held to force demands
47. house building where people live
48. infant very young baby
49. inhaler device delivering asthma medicine
50. injury physical harm to the body
51. inside within a building or place
52. intersection place where roads cross
53. intoxicated affected by alcohol or drugs
54. intruder person entering without permission
55. kidnapping taking a person unlawfully
56. labor process of childbirth
57. license plate vehicle identification plate
58. locked secured so entry is blocked
59. male man or boy sex
60. meth methamphetamine stimulant drug
61. narcan medicine reversing opioid overdose
62. nausea feeling like you may vomit
63. nearby close to this location
64. numbness loss of normal feeling
65. operator person answering the emergency call
66. opioid strong pain drug class
67. outside not inside a building
68. overdose dangerous amount of a drug
69. pain physical suffering or discomfort
70. paralysis loss of ability to move
71. passenger person riding in a vehicle
72. pedestrian person walking on foot
73. poison substance that can cause harm
74. police law enforcement officers
75. pregnant carrying a developing baby
76. pulse heartbeat felt in an artery
77. rescue save from danger
78. responsive reacting when spoken to or touched
79. robbery stealing by force or threat
80. seizure sudden uncontrolled body movements
81. shock dangerous circulatory failure state
82. shooting incident involving gunfire
83. smoke visible fumes from burning
84. stable not currently worsening
85. stroke brain attack from blocked blood
86. suicidal wanting to kill oneself
87. suspect person thought involved in crime
88. threat statement or sign of harm
89. tornado violent rotating windstorm
90. trapped unable to get out
91. unconscious not awake or responsive
92. unknown not identified or understood
93. upstairs on a higher floor
94. urgent needing immediate action
95. vehicle car or other transport machine
96. victim person harmed or attacked
97. violent using or likely to use force
98. weakness lack of strength
99. weapon object used to cause harm
100. wound cut or injury to flesh

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