| No. | Item | Definition |
|---|---|---|
| 1. | advice | recommendation on what to do |
| 2. | adviser | person who gives advice |
| 3. | advisory | providing advice or guidance |
| 4. | aid | something that helps you |
| 5. | approach | way to handle a task |
| 6. | assistant | person or tool that helps |
| 7. | best practice | recommended way to do something |
| 8. | blueprint | detailed plan to build something |
| 9. | briefing | short informative explanation |
| 10. | charter | document defining purpose and rules |
| 11. | cheat sheet | quick list of key points |
| 12. | checklist | list of items to verify |
| 13. | code | set of rules or principles |
| 14. | companion | helpful book to use alongside |
| 15. | cookbook | collection of recipes and methods |
| 16. | coursebook | book used for a course |
| 17. | curriculum | planned course of study |
| 18. | decision tree | diagram guiding choices |
| 19. | direction | guidance on where or how |
| 20. | directions | steps for doing something |
| 21. | directory | list to find people or places |
| 22. | docent | museum guide and educator |
| 23. | docs | documentation for using something |
| 24. | documentation | written instructions and information |
| 25. | escort | person who accompanies and leads |
| 26. | facilitator | person who helps a process run |
| 27. | FAQ | answers to common questions |
| 28. | flowchart | diagram of steps in a process |
| 29. | foreman | leader supervising workers |
| 30. | framework | structured system for doing work |
| 31. | glossary | list of terms and meanings |
| 32. | guidance | helpful direction or advice |
| 33. | guidebook | book giving practical information |
| 34. | guideline | recommended rule or advice |
| 35. | handbook | practical reference with instructions |
| 36. | help file | built-in instructions and support |
| 37. | help page | webpage offering assistance |
| 38. | helper | thing that assists you |
| 39. | hint | subtle suggestion or clue |
| 40. | how-to | instructions for completing a task |
| 41. | index | list to locate information |
| 42. | instruction | direction on what to do |
| 43. | instructional support | help with learning and instructions |
| 44. | instructor | person who teaches and directs |
| 45. | introduction | opening explanation for beginners |
| 46. | itinerary | planned route and schedule |
| 47. | knowledge base | collection of help articles |
| 48. | leader | person who leads others |
| 49. | lesson plan | plan for teaching a lesson |
| 50. | manual | instruction book for using something |
| 51. | map | diagram showing where to go |
| 52. | mentor | experienced adviser and supporter |
| 53. | mentorship | guidance from an experienced person |
| 54. | method | way of doing something |
| 55. | model | example structure to follow |
| 56. | moderator | person who guides discussion |
| 57. | navigator | one who directs a course |
| 58. | orientation | helpful introduction to a place or role |
| 59. | outline | structured summary of key points |
| 60. | overview | broad explanation of the essentials |
| 61. | owner’s manual | manual for an owned product |
| 62. | plan | intended set of actions |
| 63. | playbook | set of strategies and procedures |
| 64. | pointer | helpful hint or direction |
| 65. | policy | official rule or plan |
| 66. | primer | introductory guide to a subject |
| 67. | procedure | set of steps to follow |
| 68. | program | planned series of activities |
| 69. | protocol | official procedure to follow |
| 70. | recommendation | suggested course of action |
| 71. | reference | source for information and guidance |
| 72. | resource | helpful source of information |
| 73. | roadmap | plan showing steps toward a goal |
| 74. | route | path to follow |
| 75. | rubric | criteria for judging work |
| 76. | rulebook | book of rules and procedures |
| 77. | scheme | organized plan or system |
| 78. | spec | document describing requirements |
| 79. | specification | detailed description of requirements |
| 80. | standard | accepted level or rule |
| 81. | strategy | plan for achieving goals |
| 82. | suggestion | idea offered for consideration |
| 83. | support | help provided to someone |
| 84. | syllabus | outline of course content |
| 85. | table of contents | list of sections in a document |
| 86. | template | ready-made format to follow |
| 87. | terms of reference | scope and responsibilities document |
| 88. | textbook | book for learning a subject |
| 89. | tip sheet | short list of helpful tips |
| 90. | trailblazer | one who leads a new way |
| 91. | tutorial | lesson showing how to do something |
| 92. | tutoring | teaching and guidance for learning |
| 93. | user handbook | Handbook for users of something. |
| 94. | user instructions | Directions written for end users. |
| 95. | user manual | manual for operating equipment |
| 96. | usher | Someone who leads people to places. |
| 97. | vade mecum | Handy reference carried for guidance. |
| 98. | verbal directions | Spoken instructions on where to go. |
| 99. | walkthrough | step-by-step explanation of a process |
| 100. | workbook | practice book with exercises |