| No. | Item | Definition |
|---|---|---|
| 1. | accessible | usable for disabled guests |
| 2. | adapter | plug converter device |
| 3. | air conditioning | system for cooling air |
| 4. | airport transfer | ride to or from airport |
| 5. | amenities | helpful features and services |
| 6. | availability | rooms currently open |
| 7. | balcony | small outdoor platform |
| 8. | bar | place serving drinks |
| 9. | bathrobe | loose robe for guests |
| 10. | bellhop | staff carrying luggage |
| 11. | bill | statement of charges |
| 12. | blanket | warm bed covering |
| 13. | breakfast | morning meal |
| 14. | buffet | self-service meal spread |
| 15. | charger | device for charging batteries |
| 16. | check-in | arrival registration at the hotel |
| 17. | check-out | departure and final payment |
| 18. | concierge | staff member giving local help |
| 19. | conditioner | hair-softening liquid |
| 20. | confirmation | proof a booking exists |
| 21. | connecting | joined by an interior door |
| 22. | crib | small bed for baby |
| 23. | deposit | money paid in advance |
| 24. | desk | table for work |
| 25. | doorman | staff opening the entrance |
| 26. | dry cleaning | professional garment cleaning |
| 27. | duvet | thick quilted bed cover |
| 28. | early check-in | arrival before usual time |
| 29. | elevator | lift between floors |
| 30. | extension | internal phone number |
| 31. | faucet | water tap |
| 32. | fire exit | emergency way out |
| 33. | floor | level of the building |
| 34. | front desk | main service counter |
| 35. | guest | person staying at hotel |
| 36. | gym | exercise room |
| 37. | hairdryer | device for drying hair |
| 38. | hallway | passage outside rooms |
| 39. | hanger | hooked item for clothes |
| 40. | heating | system for warming rooms |
| 41. | host | person welcoming guests |
| 42. | housekeeping | cleaning service for rooms |
| 43. | ID | identity document |
| 44. | incidentals | extra small charges |
| 45. | invoice | formal bill document |
| 46. | iron | tool for smoothing clothes |
| 47. | ironing board | board for ironing clothes |
| 48. | key card | plastic card for room access |
| 49. | lamp | light on a stand |
| 50. | late checkout | departure after usual time |
| 51. | laundry | clothes washing service |
| 52. | leak | unwanted escape of liquid |
| 53. | lobby | main entrance hall |
| 54. | lock | device securing a door |
| 55. | lost and found | place for recovered items |
| 56. | luggage | bags for travel items |
| 57. | maintenance | repair service for problems |
| 58. | manager | person in charge |
| 59. | minibar | small in-room drink fridge |
| 60. | mirror | reflective glass surface |
| 61. | non-smoking | without smoking allowed |
| 62. | outlet | socket for electricity |
| 63. | parking | place for vehicles |
| 64. | password | secret code for access |
| 65. | phone | room telephone |
| 66. | pillow | soft head support |
| 67. | policy | official hotel rule |
| 68. | pool | swimming area |
| 69. | quiet hours | times when noise is limited |
| 70. | rate | price for the room |
| 71. | receipt | proof of payment |
| 72. | remote | device controlling television |
| 73. | reservation | a booking for a room |
| 74. | restaurant | place to eat on-site |
| 75. | rollaway | portable extra bed |
| 76. | room key | key for the guest room |
| 77. | room service | food delivered to room |
| 78. | safe | locked box for valuables |
| 79. | shampoo | hair-washing liquid |
| 80. | shower | place for washing body |
| 81. | shuttle | hotel transport service |
| 82. | soap | cleaning bar or liquid |
| 83. | spa | wellness treatment area |
| 84. | suite | large upgraded room |
| 85. | television | screen for watching programs |
| 86. | thermostat | temperature control device |
| 87. | tip | extra money for service |
| 88. | toilet | fixture for waste disposal |
| 89. | toiletries | basic bathroom care items |
| 90. | towel | cloth for drying body |
| 91. | upgrade | better room than booked |
| 92. | vacancy | available room space |
| 93. | valet | staff parking your car |
| 94. | view | what can be seen outside |
| 95. | voucher | document for prepaid service |
| 96. | wake-up call | scheduled morning phone reminder |
| 97. | walk-in | guest without reservation |
| 98. | wardrobe | cabinet for clothing |
| 99. | weekend rate | price for weekend stay |
| 100. | Wi-Fi | wireless internet access |
