| No. | Item | Definition |
|---|---|---|
| 1. | accountability | responsibility for outcomes |
| 2. | agility | speed of adapting to change |
| 3. | alignment | agreement on direction |
| 4. | allocation | assigning resources to tasks |
| 5. | audit | formal review or inspection |
| 6. | automation | using technology for tasks |
| 7. | availability | readiness for use |
| 8. | backlog | accumulated unfinished work |
| 9. | benchmark | reference point for comparison |
| 10. | bottleneck | point limiting overall flow |
| 11. | budget | planned spending amount |
| 12. | capacity | maximum possible output |
| 13. | changeover | switch from one setup |
| 14. | compliance | following rules and standards |
| 15. | constraint | factor that restricts performance |
| 16. | contingency | backup plan for problems |
| 17. | control | measure to manage risk |
| 18. | coordination | organizing activities together |
| 19. | corrective action | fix for identified problem |
| 20. | cycle time | time to complete one unit |
| 21. | dashboard | visual performance summary |
| 22. | deadline | latest acceptable completion time |
| 23. | defect | flaw in output |
| 24. | deliverable | item to be provided |
| 25. | delivery | bringing goods to destination |
| 26. | demand | customer need for products |
| 27. | distribution | delivery of goods outward |
| 28. | downtime | time not operating |
| 29. | efficiency | doing more with less |
| 30. | equipment | tools or machines used |
| 31. | escalation | raising issue to authority |
| 32. | execution | carrying out a plan |
| 33. | flexibility | ability to adapt easily |
| 34. | forecast | prediction of future demand |
| 35. | fulfillment | completing customer orders |
| 36. | governance | oversight and decision framework |
| 37. | handoff | transfer of responsibility |
| 38. | implementation | putting a plan into use |
| 39. | improvement | making something better |
| 40. | incident | unplanned disruptive event |
| 41. | integration | linking systems or processes |
| 42. | inventory | stored goods or materials |
| 43. | invoice | bill for payment |
| 44. | issue | problem needing attention |
| 45. | KPI | key performance indicator |
| 46. | labor | human work effort |
| 47. | lead time | total time from start to finish |
| 48. | logistics | movement and storage management |
| 49. | maintenance | upkeep to keep working |
| 50. | metric | measured performance value |
| 51. | milestone | significant project checkpoint |
| 52. | mitigation | reducing risk impact |
| 53. | objective | specific desired result |
| 54. | operations | management of business processes |
| 55. | optimization | making something as effective |
| 56. | outsourcing | using external providers |
| 57. | overhead | indirect operating cost |
| 58. | policy | guiding rule or principle |
| 59. | preventive action | step to avoid recurrence |
| 60. | priority | relative importance or urgency |
| 61. | procedure | official way to do something |
| 62. | process | series of work steps |
| 63. | procurement | acquiring goods and services |
| 64. | productivity | output per unit input |
| 65. | project | temporary planned work |
| 66. | quality | degree of excellence |
| 67. | queue | waiting line of work |
| 68. | reliability | consistency of performance |
| 69. | reporting | communicating performance data |
| 70. | resource | asset used to do work |
| 71. | rework | doing work again |
| 72. | risk | chance of loss or failure |
| 73. | rollout | introducing something gradually |
| 74. | root cause | underlying reason for problem |
| 75. | routing | planning travel paths |
| 76. | scheduling | planning timing of work |
| 77. | scrap | discarded unusable material |
| 78. | shipment | goods sent for delivery |
| 79. | sourcing | finding suppliers or inputs |
| 80. | staffing | providing enough workers |
| 81. | standard | accepted level or rule |
| 82. | stockout | running out of inventory |
| 83. | supplier | company providing inputs |
| 84. | supply | available goods or resources |
| 85. | throughput | amount completed over time |
| 86. | timeline | schedule of events |
| 87. | traceability | ability to track history |
| 88. | trade-off | balance between competing choices |
| 89. | training | teaching needed skills |
| 90. | transformation | major organizational change |
| 91. | transition | change from one state |
| 92. | transportation | movement of goods or people |
| 93. | uptime | time operating normally |
| 94. | utilization | extent resources are used |
| 95. | visibility | ability to see status |
| 96. | warehouse | storage facility for goods |
| 97. | waste | nonvalue-adding loss |
| 98. | workflow | sequence of tasks |
| 99. | workload | amount of assigned work |
| 100. | yield | usable output produced |
