| No. | Item | Definition |
|---|---|---|
| 1. | accessible | usable for disabled guests |
| 2. | adapter | plug converter |
| 3. | air-conditioning | system cooling indoor air |
| 4. | all-inclusive | meals and drinks included |
| 5. | amenities | useful guest features and services |
| 6. | availability | open rooms or times |
| 7. | balance | remaining amount to pay |
| 8. | balcony | platform outside a room |
| 9. | bar | place serving drinks |
| 10. | bartender | person mixing drinks |
| 11. | bathrobe | robe worn after bathing |
| 12. | beach | sandy shore area |
| 13. | bungalow | small detached guest unit |
| 14. | cabana | covered poolside shelter |
| 15. | cancellation | ending a booking |
| 16. | check-in | arrival registration at the resort |
| 17. | check-out | departure and final payment |
| 18. | cocktail | mixed alcoholic drink |
| 19. | concierge | staff helping with guest services |
| 20. | confirmation | proof a booking is accepted |
| 21. | crib | small bed for baby |
| 22. | day pass | ticket for one day access |
| 23. | deposit | money paid in advance |
| 24. | dessert | sweet course after meal |
| 25. | dry cleaning | professional clothes cleaning |
| 26. | early check-in | arrival before normal time |
| 27. | elevator | lift between floors |
| 28. | entrée | main course |
| 29. | exchange | changing one money type |
| 30. | excursion | organized trip or outing |
| 31. | fitness center | gym area for exercise |
| 32. | front desk | main reception area |
| 33. | full board | three daily meals included |
| 34. | garden view | room facing gardens |
| 35. | gear | equipment for an activity |
| 36. | gift shop | store selling souvenirs |
| 37. | gluten-free | without gluten |
| 38. | greens fee | charge to play golf |
| 39. | guest relations | team handling guest concerns |
| 40. | hairdryer | device for drying hair |
| 41. | half board | breakfast and dinner included |
| 42. | hallway | passage connecting rooms |
| 43. | housekeeping | room cleaning service |
| 44. | ID | identity document |
| 45. | incidentals | extra charges beyond room |
| 46. | invoice | bill listing charges |
| 47. | itinerary | planned schedule of activities |
| 48. | kayak | small paddle boat |
| 49. | keycard | electronic room access card |
| 50. | late checkout | departure after normal time |
| 51. | laundry | clothes washing service |
| 52. | lifeguard | pool or beach safety worker |
| 53. | lobby | main entrance hall |
| 54. | lounge | comfortable waiting or sitting area |
| 55. | maintenance | repair and upkeep service |
| 56. | manager | person in charge |
| 57. | marina | harbor for small boats |
| 58. | massage | body treatment for relaxation |
| 59. | minibar | small in-room drinks fridge |
| 60. | mocktail | nonalcoholic mixed drink |
| 61. | nightly rate | price per night |
| 62. | off-season | less busy travel period |
| 63. | outlet | socket for electricity |
| 64. | paddleboard | board used while paddling |
| 65. | passport | official travel document |
| 66. | password | secret code for access |
| 67. | peak season | busiest travel period |
| 68. | pool | place for swimming |
| 69. | porter | person handling bags |
| 70. | quiet hours | times requiring low noise |
| 71. | receipt | proof of payment |
| 72. | refund | money returned after payment |
| 73. | rental | temporary paid use |
| 74. | reservation | a booking for a stay |
| 75. | rollaway | portable extra bed |
| 76. | room service | food delivered to room |
| 77. | safe | locked box for valuables |
| 78. | sauna | heated room for sweating |
| 79. | security | safety staff or measures |
| 80. | shuttle | transport service for guests |
| 81. | slippers | soft indoor footwear |
| 82. | spa | place for wellness treatments |
| 83. | steam room | hot room with steam |
| 84. | suite | large room set |
| 85. | tab | running total of charges |
| 86. | tip | extra money for service |
| 87. | toiletries | personal care items |
| 88. | towel | cloth for drying body |
| 89. | transfer | arranged transport between places |
| 90. | turn-down | evening room preparation |
| 91. | umbrella | sun or rain cover |
| 92. | upgrade | better room or service |
| 93. | valet | staff parking your car |
| 94. | villa | private resort house |
| 95. | voucher | document for prepaid service |
| 96. | wake-up call | scheduled phone alarm |
| 97. | welcome drink | complimentary arrival beverage |
| 98. | Wi-Fi | wireless internet access |
| 99. | wristband | band showing guest access |
| 100. | yoga | exercise with poses and breathing |
