| No. | Item | Definition |
|---|---|---|
| 1. | abuse | cruel or violent mistreatment |
| 2. | access | ability to obtain services |
| 3. | advocacy | active support for another person |
| 4. | advocate | person who supports another |
| 5. | anxiety | persistent worry or nervousness |
| 6. | assault | physical or sexual attack |
| 7. | assessment | careful evaluation of needs |
| 8. | autonomy | ability to make one’s choices |
| 9. | barrier | obstacle that blocks progress |
| 10. | battery | unlawful physical touching or force |
| 11. | bias | unfair preference or prejudice |
| 12. | boundaries | limits that protect wellbeing |
| 13. | burnout | exhaustion from prolonged stress |
| 14. | casework | direct assistance in a case |
| 15. | coercion | forcing someone through pressure |
| 16. | compassion | sympathy with desire to help |
| 17. | confidentiality | keeping private information secret |
| 18. | consent | permission freely given |
| 19. | coping | managing stress or hardship |
| 20. | counseling | professional help with emotions |
| 21. | crisis | time of intense difficulty |
| 22. | danger | possibility of serious harm |
| 23. | de-escalation | reducing tension or conflict |
| 24. | depression | persistent sadness and low mood |
| 25. | dignity | state of being worthy |
| 26. | disability | condition limiting major activities |
| 27. | disclosure | revealing private or painful information |
| 28. | discrimination | unfair treatment based on identity |
| 29. | documentation | written record of information |
| 30. | empathy | understanding another’s feelings |
| 31. | equity | fairness based on need |
| 32. | ethics | moral principles guiding conduct |
| 33. | evidence | information proving or disproving facts |
| 34. | exploitation | unfair use of someone |
| 35. | fear | strong feeling of danger |
| 36. | flashback | sudden vivid memory of trauma |
| 37. | grief | deep sorrow after loss |
| 38. | grounding | technique to regain present focus |
| 39. | guilt | feeling responsible for wrongdoing |
| 40. | harassment | repeated unwanted troubling behavior |
| 41. | harm | physical or emotional damage |
| 42. | healing | process of recovery |
| 43. | hearing | formal legal proceeding |
| 44. | homicide | killing of one person |
| 45. | homophobia | prejudice against gay people |
| 46. | hotline | phone service for urgent help |
| 47. | injury | damage to the body |
| 48. | intake | initial process of gathering information |
| 49. | interpreter | person who translates speech |
| 50. | intersectionality | overlapping social identities and impacts |
| 51. | intervention | action to improve a situation |
| 52. | intimidation | frightening someone into compliance |
| 53. | isolation | state of being alone |
| 54. | jurisdiction | legal authority over an area |
| 55. | justice | fair treatment under the law |
| 56. | kidnapping | taking someone by force |
| 57. | language access | help understanding spoken language |
| 58. | mandated reporter | person legally required to report |
| 59. | marginalization | pushing groups to the edges |
| 60. | molestation | sexual abuse, especially of children |
| 61. | neglect | failure to provide needed care |
| 62. | offender | person who committed wrongdoing |
| 63. | oppression | unjust exercise of power |
| 64. | panic | sudden overwhelming fear |
| 65. | perpetrator | person who caused the harm |
| 66. | prejudice | unfair negative judgment beforehand |
| 67. | prevention | stopping harm before it happens |
| 68. | protection | keeping someone safe from harm |
| 69. | PTSD | trauma-related stress disorder |
| 70. | rape | sexual intercourse without consent |
| 71. | recovery | return to health or stability |
| 72. | referral | direction to another service |
| 73. | report | official account of an incident |
| 74. | resilience | ability to recover from hardship |
| 75. | respect | showing regard for someone |
| 76. | rights | legal or moral entitlements |
| 77. | risk | chance of danger or loss |
| 78. | safety | freedom from danger or harm |
| 79. | screening | checking for needs or risk |
| 80. | shame | painful feeling of humiliation |
| 81. | shelter | safe temporary place to stay |
| 82. | shock | sudden emotional or physical distress |
| 83. | stalking | repeated unwanted following or contact |
| 84. | strangulation | blocking air or blood flow |
| 85. | support | help given to someone |
| 86. | survivor | person who lived through harm |
| 87. | therapy | treatment for mental distress |
| 88. | threat | sign of possible harm |
| 89. | trafficking | illegal trade in people |
| 90. | training | instruction to build skills |
| 91. | translation | changing text into another language |
| 92. | trauma | deep emotional or physical injury |
| 93. | trigger | something that sparks distress |
| 94. | trust | belief in someone’s reliability |
| 95. | validation | recognition that feelings are real |
| 96. | vicarious trauma | trauma from others’ experiences |
| 97. | victim | person harmed by a crime |
| 98. | violence | use of physical force |
| 99. | wellbeing | overall health and comfort |
| 100. | witness | person who saw an event |
