| No. | Item | Definition |
|---|---|---|
| 1. | Can I add a beneficiary? | Ask to name a beneficiary. |
| 2. | Can I break this bill? | Ask for smaller bills. |
| 3. | Can I deposit this check? | Ask to deposit a check. |
| 4. | Can I dispute this transaction? | Challenge a transaction charge. |
| 5. | Can I exchange these bills? | Swap bills for different ones. |
| 6. | Can I get some cash back? | Ask for cash with transaction. |
| 7. | Can I make a loan payment? | Ask to pay a loan. |
| 8. | Can I transfer money today? | Ask to move money now. |
| 9. | Can I update my address? | Ask to change address. |
| 10. | Can I withdraw from savings? | Ask to take savings out. |
| 11. | Can you help me, please? | Ask the teller for assistance. |
| 12. | Can you notarize this? | Ask for notary service. |
| 13. | Can you verify these bills? | Ask to check the bills. |
| 14. | Could I speak to a manager? | Politely ask for manager. |
| 15. | Could you activate my card? | Ask to enable card use. |
| 16. | Could you break a hundred? | Ask for smaller bills. |
| 17. | Could you cash this for me? | Ask teller to cash it. |
| 18. | Could you certify this check? | Ask to certify a check. |
| 19. | Could you check my balance? | Ask teller to see balance. |
| 20. | Could you count that for me? | Ask teller to count money. |
| 21. | Could you deposit this for me? | Ask teller to deposit it. |
| 22. | Could you explain this fee? | Ask about a bank charge. |
| 23. | Could you help me with this? | Ask for help with something. |
| 24. | Could you issue a receipt? | Ask for proof of transaction. |
| 25. | Could you print my statement? | Ask for a printed statement. |
| 26. | Could you process this today? | Ask to handle it today. |
| 27. | Could you show me the total? | Ask to see full amount. |
| 28. | Could you transfer this amount? | Ask teller to move money. |
| 29. | Could you update my account? | Ask to change account details. |
| 30. | Could you verify my identity? | Ask to confirm who I am. |
| 31. | Could you waive this fee? | Ask to remove a fee. |
| 32. | Could you write that down? | Ask teller to note it. |
| 33. | Do I need ID for this? | Ask if identification is required. |
| 34. | Do you have any forms for this? | Ask for required paperwork. |
| 35. | How do I endorse this check? | Ask how to sign check. |
| 36. | How long will this take? | Ask about processing time. |
| 37. | How much can I withdraw? | Ask about withdrawal limit. |
| 38. | How much is in my account? | Ask for current balance. |
| 39. | I don’t understand this charge. | Say a fee is unclear. |
| 40. | I forgot my account number. | Say you do not remember it. |
| 41. | I need a bank statement. | Request an account statement. |
| 42. | I need foreign currency. | Request money from another country. |
| 43. | I need some rolled coins. | Ask for wrapped coins. |
| 44. | I need to deposit this. | Put this money into account. |
| 45. | I think there’s a mistake. | Say something seems incorrect. |
| 46. | I want to deposit this check. | Put this check into account. |
| 47. | I’d like exact change, please. | Request precise denominations. |
| 48. | I’d like to make a deposit. | Put money into my account. |
| 49. | Is there a fee for this? | Ask whether it costs money. |
| 50. | Keep the change, please. | Do not return small coins. |
| 51. | May I make a payment? | Ask to pay money. |
| 52. | May I open an account? | Ask to start an account. |
| 53. | May I order new checks? | Ask to request checks. |
| 54. | May I see my transactions? | Ask to view account activity. |
| 55. | My account was charged twice. | Report duplicate charge. |
| 56. | My ATM receipt is missing. | Say receipt was not printed. |
| 57. | My balance looks wrong. | Say the balance seems incorrect. |
| 58. | My card was lost. | Report a lost card. |
| 59. | My check was returned. | Say a check bounced back. |
| 60. | My deposit isn’t showing. | Say deposit is missing. |
| 61. | My direct deposit didn’t arrive. | Say expected deposit is missing. |
| 62. | Need anything else from me? | Ask for remaining requirements. |
| 63. | No coins, please. | Request bills only. |
| 64. | Not in small bills, please. | Request larger denominations. |
| 65. | One moment, please. | Ask for a brief wait. |
| 66. | Open a joint account, please. | Request a shared account. |
| 67. | Please add me to this account. | Make me joint account holder. |
| 68. | Please cash this payroll check. | Cash this work paycheck. |
| 69. | Please close this account. | Request account closure. |
| 70. | Please give me large bills. | Request bigger denominations. |
| 71. | Please issue a cashier’s check. | Create a bank check. |
| 72. | Please open a savings account. | Request a new savings account. |
| 73. | Please print my balance. | Give me a printed balance. |
| 74. | Please put this in my account. | Deposit this money for me. |
| 75. | Please reorder my checks. | Request more checks for me. |
| 76. | Please replace my card. | Request a new card. |
| 77. | Please roll these coins. | Request coins wrapped in rolls. |
| 78. | Please send a wire transfer. | Request a wire transfer. |
| 79. | Please split this deposit. | Request deposit into multiple accounts. |
| 80. | Please stop this payment. | Request payment cancellation. |
| 81. | Please take this out in cash. | Withdraw this amount as cash. |
| 82. | Please transfer this to savings. | Move this money to savings. |
| 83. | Please unlock my account. | Request account access restored. |
| 84. | Please verify my signature. | Ask to confirm signature. |
| 85. | Please void this check. | Request check cancellation. |
| 86. | There’s an unauthorized charge. | State a charge wasn’t approved. |
| 87. | This bill is torn. | Say the bill is damaged. |
| 88. | This card isn’t working. | Say the card does not work. |
| 89. | This check is made out to me. | State the check is mine. |
| 90. | What do I need to bring? | Ask what documents are needed. |
| 91. | What forms do I need? | Ask which paperwork is required. |
| 92. | What is my account balance? | Ask for account balance. |
| 93. | What is the routing number? | Ask for bank routing number. |
| 94. | What is this charge for? | Ask about a specific charge. |
| 95. | What’s the fee for a wire? | Ask wire transfer cost. |
| 96. | What’s the minimum balance? | Ask required lowest balance. |
| 97. | What’s the withdrawal limit? | Ask maximum withdrawal amount. |
| 98. | When will this clear? | Ask when funds become available. |
| 99. | Where do I sign? | Ask where signature goes. |
| 100. | Would you check this note? | Ask if bill is genuine. |
