| No. | Item | Definition |
|---|---|---|
| 1. | Are pets allowed? | Ask if pets are permitted. |
| 2. | Are there any hidden fees? | Ask about extra charges. |
| 3. | Are tolls included? | Ask about toll charges. |
| 4. | Can I add another driver? | Ask to include extra driver. |
| 5. | Can I choose the model? | Ask for specific model. |
| 6. | Can I cross the border? | Ask about international driving. |
| 7. | Can I decline the coverage? | Refuse optional insurance. |
| 8. | Can I drop it elsewhere? | Ask about one-way return. |
| 9. | Can I extend the rental? | Ask to keep it longer. |
| 10. | Can I get a child seat? | Ask for child seat. |
| 11. | Can I pay by card? | Ask about card payment. |
| 12. | Can I pick it up now? | Ask for immediate collection. |
| 13. | Can I read this first? | Ask to read before signing. |
| 14. | Can I rent if I’m under 25? | Ask under-25 eligibility. |
| 15. | Can I return it late? | Ask about late return. |
| 16. | Can I see the rates? | Ask about rental prices. |
| 17. | Can I take it out of state? | Ask about regional travel. |
| 18. | Can I upgrade the car? | Ask for a better vehicle. |
| 19. | Can I use my own insurance? | Ask to use personal coverage. |
| 20. | Can someone else drive? | Ask if another may drive. |
| 21. | Can you explain the fees? | Ask for fee details. |
| 22. | Can you note this damage? | Ask staff to record damage. |
| 23. | Could you email the receipt? | Ask for emailed receipt. |
| 24. | Could you print that? | Ask for a paper copy. |
| 25. | Do I return it full? | Ask about refueling requirement. |
| 26. | Do you accept debit cards? | Ask about debit payment. |
| 27. | Do you have anything small? | Ask for a compact car. |
| 28. | Do you offer discounts? | Ask about reduced prices. |
| 29. | Does it have a toll tag? | Ask about toll device. |
| 30. | Does my card cover it? | Ask about card insurance. |
| 31. | Drive safely. | Common parting phrase. |
| 32. | Enjoy your rental. | Friendly closing phrase. |
| 33. | Has the deposit been released? | Ask if hold ended. |
| 34. | Here’s my driver’s license. | Present your driving license. |
| 35. | Here’s my passport. | Present your passport. |
| 36. | How do I start it? | Ask how to start car. |
| 37. | How far does it go? | Ask electric range. |
| 38. | How long is the rental? | Ask rental duration. |
| 39. | How many miles are on it? | Ask current odometer reading. |
| 40. | How much fuel is in it? | Ask current fuel level. |
| 41. | How much is the hold? | Ask deposit amount. |
| 42. | How much per day? | Ask the daily price. |
| 43. | I don’t want extra insurance. | Decline added insurance coverage. |
| 44. | I have a reservation. | You booked a car already. |
| 45. | I need an automatic. | Request an automatic transmission. |
| 46. | I need it for three days. | State rental length. |
| 47. | I’d like to rent a car. | You want to hire a car. |
| 48. | I’ll take basic coverage. | Choose standard insurance option. |
| 49. | I’ll take full coverage. | Choose maximum insurance option. |
| 50. | Is fuel included? | Ask about fuel policy. |
| 51. | Is insurance included? | Ask if coverage is included. |
| 52. | Is it petrol or diesel? | Ask which fuel to use. |
| 53. | Is my foreign license okay? | Ask if overseas license works. |
| 54. | Is smoking allowed? | Ask if smoking is permitted. |
| 55. | Is tax included? | Ask if tax is included. |
| 56. | Is there a mileage limit? | Ask about distance restrictions. |
| 57. | Keep the same rate? | Ask to keep current price. |
| 58. | Keyless entry, right? | Confirm remote unlock feature. |
| 59. | Kindly waive the fee. | Politely ask to remove charge. |
| 60. | Leave the keys where? | Ask key drop location. |
| 61. | Let’s note the damage. | Record existing vehicle damage. |
| 62. | Lost and found? | Ask about forgotten items. |
| 63. | Make that a compact. | Request a smaller car. |
| 64. | May I inspect the car? | Ask to check vehicle. |
| 65. | My booking is prepaid. | State reservation was paid already. |
| 66. | No smoking, correct? | Confirm smoking is prohibited. |
| 67. | No upsells, please. | Politely refuse add-on sales. |
| 68. | Noted on the contract? | Ask if issue was recorded. |
| 69. | Odometer reading, please. | Ask for current mileage. |
| 70. | Open the trunk, please. | Ask to access luggage area. |
| 71. | Our flight was delayed. | Explain late arrival reason. |
| 72. | Out-of-hours drop-off? | Ask about late return option. |
| 73. | Overnight parking okay? | Ask if parking overnight is allowed. |
| 74. | Please close the contract. | Ask to finish agreement. |
| 75. | Please send the invoice. | Ask for billing document. |
| 76. | Thanks, that’s all. | Politely finish the conversation. |
| 77. | The AC isn’t working. | Report broken air conditioning. |
| 78. | The car smells like smoke. | Report smoke odor. |
| 79. | The key fob isn’t working. | Report key issue. |
| 80. | The tank isn’t full. | Report missing fuel. |
| 81. | The tire looks low. | Report possible low tire. |
| 82. | The windshield is cracked. | Report glass damage. |
| 83. | The wipers aren’t working. | Report faulty wipers. |
| 84. | There’s a dent here. | Report visible dent. |
| 85. | This car is fine. | Accept the offered vehicle. |
| 86. | This charge seems wrong. | Say a fee looks incorrect. |
| 87. | This isn’t the car I booked. | Report booking mismatch. |
| 88. | What cars do you have? | Ask about available vehicles. |
| 89. | What does this cover? | Ask what insurance includes. |
| 90. | What fuel does it take? | Ask required fuel type. |
| 91. | What happens if I’m late? | Ask late-return consequences. |
| 92. | What time is return? | Ask the return deadline. |
| 93. | What’s the deposit? | Ask about the security hold. |
| 94. | What’s the fuel policy? | Ask how fuel is handled. |
| 95. | When is the hold released? | Ask when deposit returns. |
| 96. | Where are the headlights? | Ask headlight control location. |
| 97. | Where do I pick it up? | Ask collection location. |
| 98. | Where’s the gas cap? | Ask gas cap location. |
| 99. | Where’s the hazard button? | Ask hazard light location. |
| 100. | You’re all set. | Everything is ready. |