| No. | Item | Definition |
|---|---|---|
| 1. | accountability | ownership of actions and results |
| 2. | adaptability | ability to adjust to change |
| 3. | agenda | list of meeting topics |
| 4. | alignment | working in the same direction |
| 5. | allocation | distribution of resources |
| 6. | analysis | careful examination of information |
| 7. | benchmark | standard for comparison |
| 8. | briefing | short informational update |
| 9. | budget | planned spending amount |
| 10. | burnout | exhaustion from prolonged stress |
| 11. | capacity | available ability to do work |
| 12. | coaching | guiding improvement through support |
| 13. | collaboration | working together toward a goal |
| 14. | communication | sharing information clearly and effectively |
| 15. | compliance | following rules and requirements |
| 16. | constraint | limit affecting what is possible |
| 17. | coordination | organizing people and activities |
| 18. | culture | shared values and behaviors |
| 19. | data | facts used for decisions |
| 20. | deadline | latest time for completion |
| 21. | decision | choice made after consideration |
| 22. | delegation | assigning work to others |
| 23. | deliverable | specific promised work output |
| 24. | development | growth of skills and abilities |
| 25. | discipline | corrective action for misconduct |
| 26. | diversity | presence of different backgrounds |
| 27. | empathy | understanding another person’s feelings |
| 28. | empowerment | giving authority and confidence |
| 29. | engagement | emotional commitment to work |
| 30. | equity | fair access and treatment |
| 31. | evaluation | assessing quality or performance |
| 32. | evidence | information supporting a conclusion |
| 33. | execution | putting plans into action |
| 34. | expectation | belief about what should happen |
| 35. | feedback | helpful response about performance |
| 36. | follow-through | finishing what was started |
| 37. | forecast | prediction based on current data |
| 38. | goal | desired result to achieve |
| 39. | governance | system for directing and controlling |
| 40. | grievance | formal complaint about treatment |
| 41. | hiring | choosing and employing someone |
| 42. | incentive | benefit encouraging desired behavior |
| 43. | inclusion | ensuring everyone feels welcomed |
| 44. | initiative | readiness to act independently |
| 45. | innovation | introducing useful new ideas |
| 46. | insight | deep understanding of a situation |
| 47. | integrity | honesty and strong moral principles |
| 48. | issue | problem needing attention |
| 49. | judgment | ability to make sound decisions |
| 50. | leadership | guiding people toward shared goals |
| 51. | listening | paying close attention to others |
| 52. | manager | person responsible for a team |
| 53. | meeting | gathering for discussion or decisions |
| 54. | mentoring | advising based on experience |
| 55. | metric | measure of performance |
| 56. | milestone | important stage in progress |
| 57. | minutes | written record of a meeting |
| 58. | mission | core purpose of the organization |
| 59. | morale | team’s confidence and enthusiasm |
| 60. | motivation | drive to act and perform |
| 61. | negotiation | discussion to reach agreement |
| 62. | objective | specific result to pursue |
| 63. | onboarding | integrating a new employee |
| 64. | outcome | final result of actions |
| 65. | oversight | supervision and monitoring |
| 66. | performance | how well work is done |
| 67. | planning | deciding actions in advance |
| 68. | policy | official rule or guideline |
| 69. | priority | task or goal of highest importance |
| 70. | problem-solving | finding solutions to difficulties |
| 71. | procedure | established way to do something |
| 72. | process | series of steps to follow |
| 73. | promotion | advancement to a higher role |
| 74. | quality | degree of excellence |
| 75. | recognition | praise for effort or achievement |
| 76. | recruitment | attracting job candidates |
| 77. | report | organized account of information |
| 78. | resolution | settling a problem or dispute |
| 79. | resource | useful person, tool, or asset |
| 80. | respect | showing consideration for others |
| 81. | retention | keeping employees over time |
| 82. | risk | possibility of loss or trouble |
| 83. | scope | defined extent of work |
| 84. | staffing | filling roles with people |
| 85. | stakeholder | person affected by decisions |
| 86. | strategy | overall plan for success |
| 87. | succession | planning future leadership replacements |
| 88. | supervision | overseeing work and people |
| 89. | tact | skill in saying things carefully |
| 90. | team | group working toward common goals |
| 91. | training | teaching needed knowledge or skills |
| 92. | transparency | openness in sharing information |
| 93. | trust | confidence in someone’s reliability |
| 94. | update | latest information on progress |
| 95. | urgency | need for immediate action |
| 96. | vendor | company supplying goods or services |
| 97. | vision | clear picture of the future |
| 98. | wellbeing | overall health and happiness |
| 99. | workflow | sequence of work activities |
| 100. | workload | amount of work assigned |
