| No. | Item | Definition |
|---|---|---|
| 1. | accountability | owning actions and results |
| 2. | accuracy | correctness and precision |
| 3. | active listening | listening with full attention |
| 4. | adaptability | ability to adjust quickly |
| 5. | agenda | list of meeting topics |
| 6. | alignment | shared understanding of direction |
| 7. | autonomy | freedom to act independently |
| 8. | bandwidth | available time or energy |
| 9. | belonging | feeling accepted in a group |
| 10. | blocker | obstacle stopping progress |
| 11. | brainstorming | generating ideas freely |
| 12. | budget | planned spending amount |
| 13. | burnout | exhaustion from prolonged stress |
| 14. | coaching | helping others improve skills |
| 15. | collaboration | working together effectively |
| 16. | communication | sharing information clearly |
| 17. | compromise | mutual concession to agree |
| 18. | conflict | serious disagreement or tension |
| 19. | consensus | general agreement within a group |
| 20. | credibility | being believed and trusted |
| 21. | culture | shared workplace values and norms |
| 22. | deadline | latest acceptable completion time |
| 23. | decision-making | choosing between options |
| 24. | delegation | assigning work to others |
| 25. | dependency | something required by another task |
| 26. | development | growth of skills or ability |
| 27. | diplomacy | tactful handling of people |
| 28. | discretion | careful handling of private matters |
| 29. | effectiveness | producing the intended result |
| 30. | efficiency | doing work with less waste |
| 31. | empathy | understanding others’ feelings |
| 32. | empowerment | giving authority and confidence |
| 33. | engagement | active involvement and interest |
| 34. | escalation | raising an issue upward |
| 35. | execution | turning plans into action |
| 36. | expectations | standards people should meet |
| 37. | fairness | treating people justly |
| 38. | feedback | helpful response on performance |
| 39. | focus | directed attention on priorities |
| 40. | follow-through | finishing what was promised |
| 41. | handoff | transfer of work responsibility |
| 42. | humility | modest view of oneself |
| 43. | improvement | making something better |
| 44. | inclusion | making everyone feel involved |
| 45. | influence | power to affect others |
| 46. | initiative | acting without being told |
| 47. | innovation | introducing useful new ideas |
| 48. | integrity | honesty and strong principles |
| 49. | issue | problem needing attention |
| 50. | judgment | ability to decide wisely |
| 51. | leadership | guiding and influencing a team |
| 52. | learning | gaining knowledge or skill |
| 53. | listening | paying close attention |
| 54. | mediation | helping resolve a dispute |
| 55. | mentoring | guiding someone’s development |
| 56. | metrics | measures of performance |
| 57. | milestone | important stage in progress |
| 58. | morale | team’s overall spirit |
| 59. | motivation | drive to take action |
| 60. | negotiation | reaching agreement through discussion |
| 61. | onboarding | integrating a new employee |
| 62. | one-on-one | private meeting with one person |
| 63. | outcome | final result of actions |
| 64. | ownership | personal responsibility for work |
| 65. | patience | calm tolerance of delay |
| 66. | performance | how well work is done |
| 67. | planning | deciding actions in advance |
| 68. | potential | capacity for future growth |
| 69. | prioritization | deciding what matters most |
| 70. | problem-solving | finding solutions to issues |
| 71. | process | set way of doing work |
| 72. | productivity | amount of useful work |
| 73. | quality | degree of excellence |
| 74. | questioning | asking to understand better |
| 75. | recognition | acknowledging good work |
| 76. | reliability | consistently dependable behavior |
| 77. | resilience | recovering from setbacks |
| 78. | respect | showing regard for others |
| 79. | responsiveness | replying quickly and helpfully |
| 80. | retrospective | review after work is done |
| 81. | risk | possibility of loss or trouble |
| 82. | roadmap | high-level plan over time |
| 83. | scope | range of work included |
| 84. | staffing | providing enough workers |
| 85. | stand-up | short team status meeting |
| 86. | standard | accepted level or rule |
| 87. | strategy | plan for achieving goals |
| 88. | succession | planning future role replacements |
| 89. | support | help and encouragement |
| 90. | time management | using time effectively |
| 91. | timeline | schedule of events and dates |
| 92. | trade-off | gain one thing, lose another |
| 93. | training | teaching job-related skills |
| 94. | transparency | openness about decisions and information |
| 95. | trust | confidence in someone’s reliability |
| 96. | urgency | need for immediate action |
| 97. | vision | clear picture of the future |
| 98. | wellbeing | overall health and welfare |
| 99. | workflow | sequence of work steps |
| 100. | workload | amount of assigned work |
